| Grand Hotel Europa Customer Reviews Avg Rating : |
  |
|
| AVERAGE Hotel Service Rating : |
  |
AVERAGE Hotel Condition Rating : |
|
| AVERAGE Room Comfort Rating : |
|
AVERAGE Room Cleanliness Rating : |
|
|
| |
 |
| Guest Review: 1 |
by J Y of
London, UK |
Posted Date: 2012-03-28 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| The hotel is literally opposite the main train station and can also be accessed directly from the public car park underneath. The local complimentary ski shuttle bus stop is right outside the hotel's front door. And the main shopping district and old town are within 5 - 10 minute walking distance from the hotel.
Despite its close proximity to the train station, the hotel was super quiet. The hotel had a boutique-cosy feel to it rather than the bulk standard hotel type. The decor was a beautiful mixture of tradtional opulence and modernism with a twist of retro. Facilities were modern (looked quite new) and very comfortable.
Breakfast was inclusive and food was great. Drinks on the menu at the bar were also very reasonably priced.
Wifi was free and accessible from the reception area as well as the room.
The hotel was smoke free except for the designated smoking room on the ground floor, which was great for us as we do not smoke. Even the bar was smoke free so we ended up drinking at the hotel bar more than elsewhere as a lot of bars in town were full of smoke.
Service was brilliant. The concierge were very attentive and full of smiles. They also arranged the ski/snowboard equipment hire representative to come to the hotel and pick us up in the morning to take us to the shop for fitting and drop us off back at the hotel. This whole process took about 40 mins door to door. And the staff at the ski shop were very helpful and nice. Also the equipment were of good quality with decent rental prices.
The bar staff at the hotel were also very friendly and recognised us after our first visit, which made us feel very welcome. The restaurant staff were also very courteous and professional.
The hotel had small personal touches here and there (which are becoming quite rare in hotels these days) that really made our stay.
We thoroughly enjoyed our stay at Grand Hotel Europa so much that I couldn't stop telling my work colleagues and friends about it upon our return home. |
|
|
| |
| |
| Guest Review: 2 |
|
Posted Date: 2011-11-30 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| veraltet, hat keine 5 sterne verdient, wellness-bereich erst ab 16h zugänglich (ebenfalls sehr agbenutzt und schmuddelig), frühstücksbuffet konnte auch nicht überzeugen (packerlsäfte statt frisch gepresst, etc.), personal freundlich und bemüht, gute lage (gegenüber vom bahnhof) |
|
|
| |
| |
| Guest Review: 3 |
by Alexander of
Osl |
Posted Date: 2011-11-15 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Jeg tilbrakte en natt på Grand Hotel i forbindelse med et kort besøk i Innsbruck. Det var et svært fornøyelig opphold. Rommet var rent og flott. Frokosten var meget god med godt utvalg. |
|
|
| |
| |
| Guest Review: 4 |
|
Posted Date: 2011-09-26 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| The location is good at the surrounding of the old city ,the room is up to date with all you need and very clean, the breakfast was very good very beutifull dinning room.
room view-train station?!?,on top of a busy road beter stay with closed window. |
|
|
| |
| |
| Guest Review: 5 |
by SamiL. of
Helsinki |
Posted Date: 2011-08-09 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Laadukas hotelli, jossa kaikki toimii. Erinomainen aamiainen juhlavassa ruokasalissa. Suora kulkuyhteys parkkihalliin. Kannattaa pyytää parvekkeellinen huone. |
|
|
| |
| |
| Guest Review: 6 |
by FrankG. of
Copenhagen |
Posted Date: 2011-08-05 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| The hotel is really well located by the main station and where the busses from/to the airport stop. And only 5 minutes work from Altstadt and shopping. The generel quality is a little brown but all in nice quality. They seem to be renovating.
The service from the personel was above and beyond what was exspected.
The do mention spa/relax on their website, but we never found it so don't cjose it for that.
Fantastic breakfeast buffet! |
|
|
| |
| |
| Guest Review: 7 |
by Paul_A of
Sydney, Australia |
Posted Date: 2011-07-31 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| A wonderful hotel, with very efficient and friendly staff - who actively offered us umbrella's on a wet afternoon! Lots of really nice little touches. Great breakfast selection in a very grand, portrait-festooned breakfast room. Excellent location - really close to the Bahnhof - perfect for travellers who are passing though on the rail system (but cannot hear the trains at all). Would recommend to anyone! |
|
|
| |
| |
| Guest Review: 8 |
|
Posted Date: 2011-07-25 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| We arrived, and got offered valet parking for the car. Reception was very efficient and friendly. We got to our room, and A/C was making gurgling noises! Mini-bar fridge didn't work, we asked to have it looked at, were told someone would come, but no one did. Area right outside the hotel is somewhat seedy, and I wouldn't want to hang around there too long... Individuals seemed to be up to no good in our opinion there. A short walk and you were right in the main plaza which was very pleasant. Reception will aslo call taxis to the front door. Went to a traditional Austrian show (Evening with the Gundolf Family), 10 min away from hotel by taxi! FANTASTIC. Good fun. Yodeling, dancing, music. . Did not do the show with meal as reviews weren't very positive about food there. Overall, nice enough hotel. Would recommend, but some maintenance issues. |
|
|
| |
| |
| Guest Review: 9 |
by PernilleK of
Ørbæk, Fyn |
Posted Date: 2011-07-06 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Vi havde et dejligt ophold på Hotel Europa på vej til Italien. Hotellet ligger meget centralt og har gode parkeringsforhold. Personalet var meget venlige og vi fik værelset før tid. Morgenmaden var rigtig lækker og dejligt imødekommende og serviceminded personale. Bestemt et besøg værd. |
|
|
| |
| |
| Guest Review: 10 |
|
Posted Date: 2011-06-22 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Bei Ankunft wurde unser Auto in der Bahnhofgarage geparkt (für uns warens16 Euro pro Tag), während wir unseren Zimmerschlüssel entgegennahmen. Unser Gepäck mussten wir selber hochnehmen. Der zuständige Mann war in diesem Moment nicht anwesend.
Das Zimmer war sauber, 5* Utensilien wie Bademantel,..vorhanden.Ein leichter Rauchduft war feststellbar.
(Nichtraucherzimmer bestellt)
Gute Betten mit dreierlei Kopfkissentypen zur Auswahl. Unsere Aussicht direkt auf die Strasse und den Bahnhof. Lärmschutzfenster!
Um im Hotel Abendessen zu gehen ist eine Vorreservierung des Tisches empfehlenswert.
Unsere Nachbarn mussten eine Stunde warten bekamen allerdings auf Kosten des Hauses ein frei wählbares Getränk gratis und konnten in der Barlounge/Vorhalle Platz nehmen. Unsere Wartezeit war etwas kürzer.
Das 7-Gang Menue war ausgezeichnet, die Bedienung im Europastüberl war kompetent, sehr aufmerksam,diskret und die Gänge wurden schnell serviert. Das Farbenspiel auf den Tellern war kreativ und schön anzuschauen.(Preis ca. 80 Euro)
Der bestellte Tafelspitz meiner Begleiterin war wunderbar zart und der Teller mit zwei grossen Scheiben belegt. Dazu Beilage, Gemüse und eine seperate Sauce für weniger als 28 Euro.
Das einzige was gestört hat war die etwas starke Lüftung. Mit einem Schal aber akzeptabel.
Beim Frühstückbuffet war für jeden etwas dabei, heiss und kalt. Angefangen von den Eiergerichten, gebratener Speck und Würstchen, über Ceralien,grosse Fruchtauswahl- ganz -geschnitten oder als Salat, Croissants, Brot, Brötchen, div.Wurst- und Fischsorten, Käse, 8 Sorten Konfitüren, Nutella, Kuchen, Süssgebäcke usw. Es wurde bis zum Schluss immer wieder aufgefüllt. Auch freier Sekt/Champagner wurde im Eiswasser gekühlt, angeboten.
Das Serviecepersonal sehr gut ausgebildet, die Abläufe gut durchdacht und speditiv.
Wir genossen nach Rührei und Muesli, die lauwarmen Brötchen mit der wunderbaren Marillenkonfiture, als die Servicemitarbeiterin uns sehr nett darauf aufmerksam machte, dass da |
|
|
| |
| |
|
|
|